1. Acceptance of Terms

By accessing this website or engaging the services of Content Elevation Lab (“we,” “our,” or “us”), you agree to be bound by these Terms of Service.

If you do not agree, please discontinue use of our website and services.

2. Description of Services

Content Elevation Lab provides strategic content consulting, brand positioning guidance, video production, and related marketing services. Service scope and deliverables are defined in individual agreements where applicable.

📲 3. SMS Communications

By providing your phone number and consenting to receive messages, you agree to the following SMS terms:

3.1 Description of SMS Use Cases

We may send non-promotional text messages related to:

Discovery call scheduling

Appointment reminders

Service updates

Project coordination

Client communication

Follow-ups regarding inquiries

We do not send unsolicited marketing SMS without appropriate consent.

3.2 Message Frequency

Message frequency may vary depending on your interaction with us and ongoing services.

3.3 Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

3.4 Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to unsubscribe
HELP for assistance

Upon opting out, you will no longer receive SMS messages unless you re-subscribe.

3.5 Customer Support Contact

For assistance regarding SMS communications, contact:

📧 [email protected]
📞 +1 343-326-1344

3.6 Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

3.7 Age Restriction

SMS communications and services are intended for individuals who are 18 years of age or older. By providing your information, you confirm that you meet this age requirement.

4. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy here:
👉 https://contentelevationlab.ca/privacy-policy

5. Intellectual Property

All proprietary frameworks, systems, methodologies, and internal processes remain the intellectual property of Content Elevation Lab unless otherwise stated in a written agreement.

6. Limitation of Liability

To the fullest extent permitted by law, Content Elevation Lab shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.

7. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.

8. Modifications

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised date.